Contact Us

Contact us to discuss anything about RapidAssist. And we love talking about emergency and crisis management too.

RapidAssist Australia
Level 19
10 Eagle Street
Brisbane, Queensland 4000
Australia
+61 7 3303 8539
RapidAssist US
13894 S. Bangerter Parkway
Suite 200
Draper
Utah 84020
United States of America
Phone 801 448 9997

SALES SUPPORT

TECHNICAL SUPPORT

ACCOUNTS SUPPORT

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Frequently Asked Questions

I have downloaded the app but can't logon
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In order to use the mobile app, first you need to set-up yourself as a new user through the webapp.

How do I set-up RapidAssist?
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You can find the RapidAssist Fast Start Guide here

Is the location of the mobile phone tracked when there's no emergency?
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No. The location of the mobile phone is only tracked when there's an active emergency.

What existing emergency procedures does RapidAssist replace?
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None. RapidAssist is designed to complement an organization's existing emergency procedures with the objective of providing first responders further information for those that need help.

Do you accept a fixed price billing?
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Yes. Please contact us for to discuss further.

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IMPROVE
INCIDENT RESPONSE OUTCOMES

RapidAssist efficiently improves incident response by obtaining the accurate location of users in seconds which allows an fast and effective response to users in need of help.

How does RapidAssist improve incident response?

OPTIMISE
RESPONSE TEAM EFFORT

RapidAssist supports response teams to provide a targeted effort and resources to areas and individuals that require assistance during an emergency.

How does RapidAssist help optimize response team effort?